Hong Kong Bet (“Hong Kong Bet”, “we”, “us”, or “our”) is committed to protecting the privacy of its users (“users” or “you”). This Privacy Policy (“Policy”) describes how we collect, use, and disclose your personal information when you use our website, https://hongkongbet.story/ (“Site”).
1. Collection of Personal Information
We collect personal information from you when you register for an account on the Site, make deposits or withdrawals, use our betting or casino services, contact our customer support, or participate in our promotions. The personal information we collect may include:
- Identification information: Your name, address, phone number, date of birth, and contact information.
- Account information: Your username, password, and other account security information.
- Financial information: Your payment information, such as credit card number, bank account information, and transaction history.
- Demographic data: Your age, gender, country, and language.
- Other information: Any other information you voluntarily provide to us, such as your betting preferences or interests.
We also collect information automatically when you use the Site, including:
- Your IP address: The IP address of your computer or mobile device.
- Your browser and operating system: The type of web browser you are using and the operating system of your device.
- The pages you visit: The specific pages you visit on the Site and the time you spend on each page.
- Your activities: Your activities on the Site, such as bets you place, games you play, and transactions you make.
We use cookies and other tracking technologies to collect this information. Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to remember your actions and preferences (such as username, language, and other settings) over a period of time, so you don’t have to keep re-entering them whenever you return to the site or browse from one page to another.
2. Use of Personal Information
We use your personal information to:
- Provide and operate the Site and its services.
- Process your bets and transactions.
- Verify your identity and age.
- Prevent fraud and illegal activities.
- Improve our services and develop new products and features.
- Send you marketing and promotional communications.
- Respond to your customer support requests.
- Comply with our legal and regulatory obligations.
3. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- To our service providers: We share your personal information with our service providers so that they can help us provide our services to you. Our service providers are contractually obligated to use your personal information only to provide the services contracted to us and to keep your information confidential.
- For legal purposes: We may disclose your personal information if we are required to do so by law or by a legal process. We may also disclose your personal information if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- With your consent: We may disclose your personal information to third parties with your consent. For example, we may share your personal information with a friend if you ask us to do so.
4. Your Choices
You can control how we collect and use your personal information as follows:
- You can refuse cookies: You can refuse the use of cookies by adjusting the settings of your web browser. However, refusing cookies may limit your ability to use the Site.
- You can opt out of marketing communications: You can opt out of receiving marketing communications from us by sending an email to [email protected].
- You can access and update your personal information: You can access and update your personal information by logging into your account on the Site.
5. Security of Personal Information
We will take reasonable security measures to protect your personal information from loss, misuse, unauthorized disclosure, access, alteration, or destruction. However, no security measure is perfect and we cannot guarantee that your personal information will be completely secure at all times.
6. Retention of Personal Information
We will retain your personal information for as long as necessary to provide the services you requested, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on the Site.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].